Privacy Policy
1. General Provisions
1.1. MB "Dualook" (hereinafter – the "Company") respects the right to privacy of all purchasers of its services, potential clients (who have tried the services but did not become clients), as well as all visitors of the verskis.lt website (hereinafter – the "Website") (hereinafter – the "Clients"), and undertakes to ensure the protection of submitted and received personal data. The Company also takes care to ensure the rights of clients as data subjects.
1.2. This Privacy Policy regulates the basic principles and procedure for the collection, processing and storage of the personal data of the Company’s clients.
1.3. By using the Website, as well as by ordering or otherwise using the services offered by the Company and providing the Company with your personal data, you agree to the provisions of this Privacy Policy. Clients are considered to have familiarized themselves with the Privacy Policy when, during registration on the Website, they tick the box indicating that they agree with the Company’s privacy policy. The Privacy Policy can be reviewed at any time on the Website by clicking the relevant link.
1.4. When processing the Client’s personal data, we comply with all applicable laws, including EU, ADTAĮ, laws of the Republic of Lithuania and other legal acts regulating the protection of personal data.
2. What terms are used?
2.1. Personal data – any information about a natural person whose identity is identified or can be identified (data subject); a natural person whose identity can be identified is a person who can be identified, directly or indirectly, in particular by reference to an identifier such as name and surname, personal identification number, location data and internet identifier or by reference to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
2.2. Data subject – a natural person – a client of the Company (including Website visitors) whose personal data is collected by the Company.
2.3. Consent of the data subject – any freely given, specific and unambiguous indication of the properly informed data subject’s wishes by a statement or by a clear affirmative action, by which he or she agrees to the processing of personal data relating to him or her.
2.4. Data processing – any operation or set of operations which is performed on personal data or on sets of personal data, whether by automated or non-automated means, such as collection, recording, sorting, systematization, storage, adaptation or alteration, consultation, use, disclosure by transmission, dissemination or otherwise making available, as well as alignment or combination with other data, restriction, erasure or destruction.
2.5. Data processor – a natural or legal person, public authority, agency or other body which processes personal data on behalf of the Data controller.
2.6. Data controller – MB "Dualook", a company operating and established in accordance with the laws of the Republic of Lithuania, code 307288490, registered at Salaspilio 2-4, Vilnius, Republic of Lithuania, data about which are collected and stored in the Register of Legal Entities.
2.7. Direct marketing – activity intended to contact the Client by mail, telephone or other direct means and to offer goods or services and/or inquire about their opinion regarding offered goods or services, including by automated means.
3. What cookies do we use and how
3.1. A cookie – small files that are sent to the user’s web browser and, upon the first visit to the website, are placed on the browsing computer or other devices. Later, cookies are used on the website in order to ensure the best possible use of the website for the user, by identifying the user’s computer and facilitating access to the website or information contained therein, thus adapting the website content to the user as conveniently as possible.
3.2. These cookies are used on the Website, as well as in related Company systems intended for proper and quality service of the Client.
3.3. In order to ensure that you can browse the Website more conveniently and efficiently and to provide you with useful offers, we use the following Cookies on the Website: PHPSESSID (session information), "CookieInfoScript" (consent to the use of cookies), _gat, _ga, _git, __utma, __utmb, __utmc, __utmt, __utmz (Google Analytics cookies), datr, Fr, sb, locale, reg_ext_ref, reg_fb_gate, reg_fb_ref (Facebook Pixel cookies) and "GPS", "PREF", "VISITOR_INFO1_LIVE", "YSC" (YouTube video content broadcasting information).
3.4. Client’s right to refuse cookies – the Client may at any time delete or block part or all of the stored cookies on his/her computers or other devices by changing the settings of the browser used. More information about deleting or blocking cookies can be found on the website of the browser manufacturer used. Please note that after performing these actions, some website functions may partially or completely cease to function and become unavailable. The Client understands that third-party (partners, statistical collection systems, communication systems, etc.) plugins may be used on the Website, which also use cookies to ensure their proper functionality. We emphasize that the website operator does not control, cannot be and is not responsible for cookies used by third parties, the content and the privacy protection applied by these websites, which we recommend reviewing individually in each case.
4. What personal data do we collect?
4.1. The Company collects and subsequently processes the Client’s personal data that you provide yourself when using and ordering services on the Website or when ordering services by other means: name, surname, personal identification number (not mandatory), address, e-mail address, telephone number, as well as other data related to the specifics of the service order. We note that you provide data additionally on your own initiative when registering and/or ordering, managing the services provided by the Company.
4.2. The Client’s provided personal data are stored during the period of cooperation between the Company and the Client (during the provision of services) and for 10 (ten) years after the end of this period. Data may be stored for a shorter period if there is no legal basis for longer storage.
5. For what purposes and how do we process personal data?
5.1. The data held by the Company about the Client will be processed in a lawful, fair and transparent manner (principle of lawfulness, fairness and transparency).
5.2. The Company processes the above-mentioned personal data of the Client for the processing and administration of service purchase/order, for the management of accounting documents related to service orders, for contacting you regarding the fulfillment of contractual obligations, for direct marketing purposes (with prior consent of the data subjects).
5.3. We ensure that the Client’s personal data are and will be processed in a lawful, fair and transparent manner, collected for specified, clearly defined and legitimate purposes and not further processed in a manner incompatible with those purposes, adequate, relevant and only such as necessary for the purposes for which they are processed, accurate and, where necessary, updated, processed in such a manner that appropriate technical and organizational measures are applied to ensure appropriate security of personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage (principle of integrity and confidentiality).
6. What rights do you have as a data subject?
6.1. The Client has the right to withdraw his/her consent at any time. Withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. The data subject is informed thereof before giving consent. It shall be as easy to withdraw consent as to give it.
6.2. You have data subject rights which we will implement upon receiving a request from the Client by registered mail to Salaspilio 2-4, Vilnius and upon your proper confirmation of identity. The Client has the right to access his/her personal data and how they are processed, to request correction of inaccurate personal data relating to the Client, as well as to request completion of incomplete personal data of the Client.
6.3. The Client has the right to request that the Company erase personal data relating to the Client if they are no longer necessary for the purposes for which they were collected or otherwise processed; withdraws consent and there is no other legal basis for processing the Client’s personal data; personal data have been processed unlawfully; on other grounds established in the Regulation; to request that the Company restrict the processing of the Client’s personal data; to receive personal data relating to the Client, which he/she has provided to the Company, in a structured, commonly used and machine-readable format; the Client also has the right to request that the Company transfer personal data to another data controller; to object to the processing of related personal data (e.g., for direct marketing or otherwise).
7. How do we process personal data for direct marketing purposes?
7.1. The Company will contact the Client only with the Client’s prior consent and in accordance with ERĮ, ADTAĮ and the provisions of the Regulation. We will send the Company’s newsletters by e-mail or telephone and/or inquire about the quality of existing services and other related matters.
7.2. We process the following Client personal data for direct marketing purposes: name, e-mail address, telephone number.
7.3. The Client’s personal data for direct marketing purposes are stored until the Client submits a request to refuse receiving direct marketing messages (such refusal link is provided at the bottom of each sent message).
8. To whom do we provide personal data?
8.1. Access to the Client’s personal data is granted to the Company’s employees only where necessary to fulfill their duties and only upon the employee’s commitment to comply with confidentiality requirements.
8.2. The Company may provide the Client’s personal data to data processors who provide services to the Company and process the Client’s personal data on behalf of the Company and for the benefit of the Company or the Client, to law enforcement authorities where there is a legal basis, to other third parties with the Client’s consent. Such data processors have the right to process the Client’s personal data only in accordance with the Company’s instructions.
8.3. The Client’s personal data may also be provided in response to official requests of state authorities and courts, but only after verifying the legality of such requests.